Infinite Aviation T&Cs

Infinite Aviation (Pty) Ltd

Summary

This document sets out the terms under which Infinite Aviation (Pty) Ltd provides aviation ground school training and related services. It explains the relationship between Infinite Aviation, the Client, and partner Approved Training Organisations, and clarifies that Infinite Aviation provides training only and does not issue licences.

It also outlines payment obligations, booking rules, cancellation rights, conduct expectations, intellectual property protections, and limitations of liability. These terms are designed to ensure clarity, fairness, and compliance with South African law, including the Consumer Protection Act.

The Privacy Policy explains how personal information is collected, used, stored, and shared in accordance with the Protection of Personal Information Act. It also sets out the rights of individuals in relation to their personal information.

TERMS AND CONDITIONS

1. Definitions

1.1 In this Agreement, unless the context indicates otherwise:

   1.1.1 “Agreement” means these Terms and Conditions.

   1.1.2 “ATO” means an Approved Training Organisation licensed by the South African Civil Aviation Authority.

   1.1.3 “Client” or “Student” means any person who books, attends, or participates in any Service.

   1.1.4 “SACAA” means the South African Civil Aviation Authority.

   1.1.5 “Services” means aviation ground school training, exam preparation, tuition, and related offerings.

   1.1.6 “Website” means the official website of Infinite Aviation.

   1.1.7 “Personal Information” has the meaning assigned in the Protection of Personal Information Act.

2. Legal Identity

2.1 The Services are provided by Infinite Aviation (Pty) Ltd.

   2.1.1 Registration Number: 2017/286102/07

   2.1.2 Address: First Floor, Grand Central Airport, 3 New Road, Midrand, Johannesburg, 1685

   2.1.3 Email: admin@infiniteaviation.co.za

   2.1.4 Contact Number: +27 61 097 7088

3. Regulatory Position

3.1 Infinite Aviation is not an ATO and does not issue aviation licences.

3.2 Infinite Aviation operates in association with the following ATOs:

   3.2.1 Central Flying Academy SACAA/0123/ATO

   3.2.2 Henley Air Flight School SACAA/1554/ATO

   3.2.3 Heli-X Trading as (T/A) Signa Aviation Services SACAA/1132/ATO

   3.2.4 Cirrus South Africa SACAA/1164/ATO

   3.2.5 Loutzavia SACAA/1017/ATO

3.3 Certification, licensing, and regulatory approvals remain the responsibility of the relevant ATO and SACAA.

3.4 Any certificate issued is issued on behalf of or in alignment with ATO requirements and does not constitute a licence. This is issued under the Service Level Agreements that are in place between Infinite Aviation and the relevant ATO.

3.5 The Client remains responsible for compliance with all regulatory requirements.

4. Bookings

4.1 Bookings are allocated on a first come first serve basis and are subject to availability.

4.2 A booking is only confirmed once payment has been received or written confirmation has been issued.

4.3 Infinite Aviation may cancel, refuse, or reschedule a booking where:

4.3.1 Payment has not been received

   4.3.2 Incorrect or incomplete information has been provided

   4.3.3 Regulatory or safety requirements are not met

   4.3.4 Operational or capacity constraints arise

4.4 Where Infinite Aviation cancels a booking, a reschedule or refund will be offered.

5. Payments

5.1 Payment is due on presentation of invoice unless otherwise agreed in writing.

5.2 All invoices are payable within 7 days of issue or by the last day of training, whichever occurs first.

5.3 Infinite Aviation may suspend attendance where payment is outstanding.

5.4 Prices are subject to change, but confirmed bookings where payment has been received, shall not be affected.

5.5 Recovery of funds from a Client’s flight school shall only occur where a valid written mandate has been provided.

5.6 The Client is responsible for ensuring that these Terms are understood prior to booking.

6. Cancellations and Refunds

6.1 The Client may cancel a booking by giving at least 24 hours’ notice.

6.2 Late cancellation or failure to attend may result in a cancellation fee.

6.3 Any cancellation fee shall be reasonable and determined with reference to:

   6.3.1 The nature of the Service

   6.3.2 The notice provided

   6.3.3 Costs incurred

   6.3.4 The ability to fill the booking

6.4 No cancellation fee shall apply where Infinite Aviation cancels the Service.

6.5 Repeated failure to attend may result in refusal of future bookings.

7. Attendance and Conduct

7.1 The Client shall attend punctually and be prepared.

7.2 Infinite Aviation is not obliged to compensate for lost time due to late arrival.

7.3 Additional tuition shall be charged separately where requested.

7.4 The Client shall comply with SACAA and ATO requirements.

7.5 Infinite Aviation may remove any Client who engages in disruptive or unsafe conduct.

7.6 Infinite Aviation maintains a zero tolerance approach towards any discriminatory behaviour, including but not limited to discrimination based on race, gender, sex, sexual orientation, gender identity, religion, culture, nationality, disability, age, or any other protected characteristic. This includes but is not limited to any retaliation against a person who raises or reports unacceptable behaviour. 

8. Student Responsibilities

8.1 The Client is responsible for their own preparation and study.

8.2 No guarantee is given regarding exam results, licensing, or career outcomes.

8.3 The Client is responsible for SACAA exam bookings.

8.4 The Client warrants that all information provided is accurate.

9. Intellectual Property

9.1 All materials remain the property of Infinite Aviation.

9.2 Materials may only be used for personal study purposes.

9.3 The Client shall not copy, distribute, record, or share any material.

9.4 Infinite Aviation may take legal action in respect of any unauthorised use.

10. Third Party Services

10.1 Infinite Aviation may refer the Client to third party services.

10.2 No liability is accepted for third party services.

11. Limitation of Liability

11.1 To the fullest extent permitted by law, Infinite Aviation shall not be liable for indirect, consequential, or financial loss.

11.2 Infinite Aviation shall not be liable for examination results, licensing outcomes, career outcomes, or regulatory decisions.

11.3 Where liability cannot be excluded, it shall be limited to the amount paid for the relevant Service.

11.4 Nothing in this clause excludes liability where such exclusion is not permitted by law.

12. Indemnity

12.1 The Client indemnifies Infinite Aviation against claims arising from the Client’s conduct or non-compliance.

12.2 This does not apply where loss is caused by gross negligence or willful misconduct of Infinite Aviation or where liability cannot be excluded by law.

13. Website Use

13.1 Use of the Website constitutes acceptance of this Agreement.

13.2 The Client shall ensure that all information provided is accurate.

13.3 The Website may use cookies and tracking technologies.

14. Minor Consent

14.1 A Client under the age of 18 shall participate only with consent of a parent or guardian.

15. Force Majeure

15.1 Infinite Aviation shall not be liable for failure or delay caused by events beyond its control.

15.2 Performance may be suspended and Services rescheduled where necessary.

16. Dispute Resolution

16.1 The parties shall attempt mediation before litigation.

16.2 This Agreement is governed by South African law.

17. Acceptance

17.1 By booking or using the Services, the Client confirms acceptance of this Agreement.